Pharmaceutical Industry
The pharmaceutical industry includes companies that research,
develop, market or distribute generic and branded drugs. The industry expanded during the 1980’s and
drugs to treat heart disease and AIDS were prominent. Consumer demand for nutritional supplements
and alternative medicine increased during the 1990’s with the Internet
facilitating direct purchases of drugs.
Advertising for direct consumption of pharmaceutical drugs became more
prominent; pharmaceutical companies were criticized for over medicating
personality or social problems.
Society expects drug companies to improve people’s well-being
and to behave like a nonprofit company not overly concerned with making large
profits. However, investors expect
pharmaceutical companies to earn profits making it unlikely that life-saving
drugs will be sold at the lowest possible price. Some interest group is bound to be displeased
with mutually exclusive expectations and the pharmaceutical industry is often
criticized.
Pfizer Inc.
Mission & Products: Pfizer’s mission is to help increase
peoples’ life spans and help them live healthier lives. Its products help treat and prevent minor
conditions like back pain and more serious ones such as psychotic disorders.
Strategy: Pfizer is the world’s number one pharmaceutical
company. Its best-selling products
include Lipitor, the world’s best- selling medicine, and eight of the top
twenty-five medicines in the world.
Acquisition of successful competitors such as Pharmacia and Warner
Lambert has helped Pfizer to offer best-selling products and further
differentiate itself from competitors.
The acquisition of the latter company helped bring Lipitor under
Pfizer’s control.
Diverse packaging is needed to implement Pfizer’s strategy of
a wide product offering and to differentiate its products. Pfizer reviews more than 5,400 packaging
materials and 8,500 package specifications.
Successful diverse packaging earned it the 2003 Drug Packager of the
Year award.
Research and Development : Research and development, major
activities of drug companies, are key success factors for profitability. R&D benefits are not immediately
realizable; it may take ten to fifteen years to develop a drug that survives
the testing and approval process. The
chances of developing a best-selling drug are lessened as companies who have
successfully done so reach maturity.
Another complicating factor in earning profits is that drug companies
sometimes lose patent protection without replacement drugs in their
pipeline. Pfizer suspended tests of a
new drug for cholesterol treatment in the face of lost patent protection for
Lipitor, which generates yearly revenues of about $12 million.
Turnaround Strategy: Lost patent protection and insufficient
drugs in its pipeline makes successful controlling of costs an important
component of Pfizer’s turnaround strategy.
Talented employees who can help fill the pipeline are especially needed
after patent protection is lost and competitors offering generic drugs can more
easily enter the market. Pfizer is
trying to use existing employees with similar skill sets needed for open
research positions, which could reduce training and hiring costs. The development of a successful a drug like
Lipitor may not happen soon, but creatively using employees’ talents could
result in a larger array of products to sell.
The company’s turnaround strategy will hopefully allow Pfizer to quickly
and flexibly respond to industry changes and risks.
Merck & Co, Inc.
Mission & Products: Merck, a global pharmaceutical company,
develops and makes vaccines and medicines.
Some of its products are Singulair (asthma treatment) and Vioxx
(arthritis treatment). Merck also
publishes health information as a not-for-profit.
Strategy: Merck’s strategy is to maintain a stream of new products
that advance patient care and provide consumers with value. A realistic profit goal coincides with a
strategy of cost leadership and helps to sell products during times of concern
about health care costs. Its strategy
seems to be successful; sales of five of its products are growing at 25 to 30
percent per year.
Research and Development: Merck is a research-driven company
that has a new research and development model incorporating its business
strategy. Merck hopes to improve the
success of is R&D and to reduce costs by focusing on therapeutic areas that
have unmet medical needs, and scientific and commercial opportunity. It plans to develop products within these
therapeutic areas that are highly valued by patients and doctors.
Turnaround Strategy : Merck’s research and development has not
always resulted in products that provide value to consumers. Vioxx was taken off the market in 2004 when
people became sick and died after taking the drug. The company’s reputation suffered after
allegations that Merck asked doctors to sign Merck-written research studies for
Vioxx. Merck disputes the allegation,
but more than 9,200 lawsuits were filed against the company. Vioxx had generated $2.5 billion in annual
sales.
A turnaround strategy needs to address the following: a
suffered reputation, lost patent protection on several drugs, a slowing
pipeline, and a decreasing stock price.
Merck is not shying away from lawsuits and is taking cases to court. Its legal defense budget was increased, but
it did not set aside funds for liabilities showing that it confident it will
win. The opinions of 200 employees were
solicited in deciding the company’s future strategy. Cutting costs are needed to help improve
Merck’s financial performance and employees were involved in this part of the
turnaround strategy too. 7,000 employees
were laid off, which could save Merck $4 billion. Its new R&D model is predicted to
generate $1 billion in savings and lead to double-digit earnings growth.
Merck has experienced some recent successes. The Food and Drug Administration will review
its application for a new diabetes drug.
The Advisory Committee on Immunization Practices recommended that Merck’s
drug, RotaTeg, be used on babies to treat the rotavirus infection. These events will hopefully help Merck
successfully implement its turnaround strategy.
SWOT Analysis:
Pfizer Inc.
Strength
• Being the
industry leader it possesses an inherent advantage of economies of scale with
its declining costs per unit of manufacture with increase in volume resulting
in higher than average operating profits
• Considerable
sales and marketing capabilities
Weakness
• Competition
from generic sales and exposure to patent expirations
• Limited
penetration in the high growth I $ I and Oncology markets
• High
involvement in low growth therapeutic market and dependency on small molecule
products
Opportunity
• Achieve
further operating cost efficiency
• Intensify
their arising position in the small molecule targeted cancer market
• Further their acquisition
activity by acquisition of other biotech ,generic or non-pharma firms
Threats
• Expiration of
Lipitor patent in 2010
• Failure of
Torcetrapib in Phase-iii trails
• Mergers or
acquisitions with other big pharma firms would not diversify its offering and
bring long term benefits
Merck& Co., Inc.
Strength
• Strong
industry position has allowed it to have a comeback after major setbacks
• High growth of
cardiovascular franchisee(Zetia/Vytorin)
Weakness
• Recent patent
expiration of biggest selling product Zocor
• Blockbuster
growth strategy tying it to only certain product markets
Opportunity
• Diversification
and expansion in diabetes, oncology and infectious disease markets
• Diversification
into biologics market by acquisition of Abmaxis & Glycofi
• Potential;
growth in their vaccines business
Threats
• High
competition from generic competition and
high exposure to patent expirations
Ratio Analysis:
Liquidity: Pfizer (PFE) is a much larger and more financially
sound organization that Merck (MRK). PFE
has a current ratio of 2.15 and a quick ratio of 1.65 compared to MRK 1.21 and
.96 respectively. PFE also has a much
better debt to equity ratio of .2 to MRK .35.
This is not an indicator that MRK is a weak company in fact it is in a
relatively good financial position but when stacked up next to PFE it pales in
comparison to PFE that is incredibly strong on the balance sheet. It is often harder for companies that have an
impressive balance sheet to have as high of a return on equity as companies that
carry a heavier debt load.
Profitability: PFE had a NOPAT to sales of 17.6% down from
40.9% in 06. This is partly due to a one time sale of Pfizer consumer health
care that generated a 7.88Billion boost to net income. By discounting the one time sale of
discontinued operations we lower the NOPAT to sales to 23%. For the case of this analysis we discount the
one time sale for ratio analysis. The
sales to net assets jumped slightly and brought the ROA to 16.5%, still down
from last years 18.4%. PFE ROE is
relatively low at 11.4% but this is not an indicator of poor performance. It indicates that PFE has little debt
relative to its equity holdings. It can
be considered as a positive attribute to the company. The NOPAT to sales for
MRK dropped from 20.8% to 15.1%. This is
partly due to a net loss of 2.1Billion on a total lawsuit settlement of
4.85Billion. For the sake of this
analysis we discount the 2.1Billion loss.
NOPAT to sales jumps to 23.6% with the change. This brings operating ROA to 36.4% down from
last year’s even more impressive 45.3%.
ROE went up as well to an even more impressive 31.5% up from last year’s
24.7%.
Effect of Vioxx lawsuit for
Merck: The effects that a lawsuit can have on a pharmaceutical firm can reach
far beyond the income statement. We can
see from our analysis that MRK has been more profitable than PFE for the past
two years. We discounted the lawsuit
from financial ratios because it is an unusual event but if lawsuits become a
reoccurring trend than it could be an indication of serious management
problems. A lawsuit coupled with a
company that has shown above average growth could indicate that drugs are not
tested as thoroughly as they should be and that MRK is bringing drugs to market
to early. If this is the case then this
unusual event should be quantified and captured on the expected earnings of the
company. It is worth noting that Pfizer
is involved in several litigations involving patent disputes and liability
claims against some of its drugs.
Profitability: MRK had a net income margin of 13.5% down from
19.6% the year before due to the lawsuit that consumed 8.5% of net income net
of taxes. PFE has a net income margin of
16.8% down from 40%, 16% of the previous year’s NI was from the one time sale
of ops. MRK and PFE are almost identical
in cost of goods sold, SG&A and other expenses. MRK has a larger EBIT of 35.3% to PFE 25.6%
due to investment income totaling 12.3% of sales.
Cash flow statements Analysis:
MRK has consistently generated around 7B in operating cash
over the past 3 years 6.99B in 2007.
Pfizer generated 13.3B from its operations. Both companies pay dividends and are actively
repurchasing outstanding stock. MRK
dividend payout ratio is 101% in 2007 up from 74.9% in 2006. This could be dangerous in the future if MRK
consistently cannot pay its dividend obligations. MRK has reduced its dividend obligation for
the past 3 years through the stock repurchases.
PFE has a dividend payout ratio of 97.9% and its yearly dividend
payments have gone up even with PFE repurchasing 9.99B worth of stock in
2007. We would look for the ratio to
drop and the yearly payouts to plateau or Pfizer could find itself in serious
trouble. PFE has an interest coverage
ratio of 24 this is an indicator that it has almost no interest expense but
that does not mean the company should give it all away in dividends. MRK has interest coverage of 9.7 but that
ratio is normally around 17 and has been affected by the cost of the litigation.
Accounting Adjustments for Research & Development:
Pharmaceutical companies invest in R & D because they
expect the investment to produce profitable future products. However if a
resultant product is absent these expenditures may have no value to the
firm.Accounting for R & D requires all R & D costs be expensed in the
period incurred and the amount is disclosed. Thus assets with incertain future
economic benefits are barred from the balance sheet. These expenses have a
significant impact on the financial statements of firms with significant R
& D. Since we view R & D to be the most vital asset for a
pharmaceutical firm we capitalized these expenses for both Merck and Pfizer
over a period of ten years using straight line method of amortization with an
annual amortization rate of 10%. The results of the BAV Model for adjusted
balance sheet and income statement from capitalizing R & D can be seen in
the BAV model. For Pfizer the Net Income for 2007 shows a drastic increase from
$8,144,000 to $11,852,270 and the Long Term Intangible Assets increase from
$45,226,000 to $58,770,750. There is seen a similar increase in Merck’s Income
Statement after adjustments for 2007($3,275,400 to $5,540,742) and a huge
increase in Long term Intangible Assets of $7,814,255.
Prospective Analysis - Pfizer & Merck:
Emanating from the business strategy analysis, accounting and
financial analysis we performed forecasting and valuation of the two firms
using the BAV Model. This model not only produces earnings forecast but a
forecast of cash flows and balance sheet as well.
Pfizer:
Forecasting: For Pfizer the key assumptions were taken for a
forecast horizon of ten years. Since sales growth rates tend to have a mean
reversion (firms tend to revert to a normal level historically to 7 to 9
percent for U.S. firms). As Pfizer is a leading pharmaceutical firm and has the
opportunities with resources of R & D and the best sales and marketing
forces for internal organic growth as well as growth from mergers and
acquisitions we assume that it would attain the level of 8% in a span of ten
years from 2007 with a consistent sales growth interval of .5% increment per
year till 2017 were it attains 8% and thereafter grows at a constant rate of
8%. Another assumption we make for Pfizer for fiscal 2008 is that its NOPAT
margin will be 17%, slightly lower than its previous years margin since from
the time series trends for NOPAT margins suggest that companies with high
margins will experience a gradual decline in margins overtime. Our assumption
for the fiscal year 2008 starts to reflect this trend. Thus the NOPAT margin
eventually declines to 15% in 2017. Since asset turns show a flat time series
trend and Pfizer has good asset utilization skills as we know from our
financial analysis of the firm, we have assumed that its ratio of beginning
operating working capital to sales (9.5%) and beginning long term assets to
sales (94.9%) will remain unchanged for the entire forecasting period.
Cost of Capital parameters: Assumptions: Tax rate of 35%,
market risk premium of 8.5%, cost of preferred equity is 8.6% calculated from
the equation preferred dividend/preferred equity,10 year risk free rate of 3%
and cost of debt of 3%(since the company’s beginning ratio of net debt to the
market value of net capital is negative 24.9% implying that the company is in a
lending position and the cost of debt should not exceed risk free rate, thus it
is assumed to be 3% which is equal to the 10 year risk free rate). The
unlevered beta is calculated to be 0.77 using the equation
Unlevered beta= {Beta of the firm/ (1+ (1-tax rate)*debt to
equity ratio)}
Valuation of Pfizer: Valuation is the process by which
forecasts of performance are converted into estimates of price. The BAV model
uses three valuation methods to value the estimates of the firm’s asset or
common equity.
1. DCF valuation
of the equity-calculates the firm’s stock value by expected future free cash
flows discounted at the cost of capital.
2. Abnormal
earnings valuation of the equity- calculates the value of a firm’s equity as
book value plus discounted expectations of future abnormal earnings.
3. Abnormal
returns valuation of equity- calculates firm value by considering the
difference between return on common equity and cost of common equity. Present
values of abnormal return are the product of abnormal returns and book value of
equity growth discounted at the cost of common equity.
The value of Pfizer for all the three techniques is calculated
as $26 which is approximately equal to the firm’s market value $24 on the 31st
of December 2007. Thus it can be said that the firm has been correctly valued.
The markets assumptions are very close to our assumptions which may be due to
the fact that this firm is very large and mature in its industry.
Merck:
Forecasting: The
forecast horizon time for Merck is taken as five years after judgment based on
sales growth performance trend. Since it has already attained a sales growth of
6.9% in 2007, we assume that it will increase to 7% after five years i.e. in
2012. After 2012 we assume the terminal sales growth rate of 7.2% as per the
performance chart. During the year 2007
the company realized a benefit from its strategic plan of redesigning development and distribution of medicine and
vaccine worldwide. As a result of this planning the company experienced a sales
a growth rate of about 6.9% during 2007.We assume that this combination of
redesigned method and the marketing effort utilizing the latest technology to
engage with the customer along with seven drugs waiting in its launch pipeline
will result in consistent future sales growth rate. Its NOPAT margin is
declined slightly overtime from 15.1% in 2007 to 14% in 2012 consistent with
the time series performance trend after 2012 we assume constant NOPAT margin of
14%. We assumed that the beginning net working capital /sales ratio and
beginning net operating long term assets /sales ratio stay at a constant level
(-14% and 74.6% respectively) throughout the forecast horizon based on the
historical performance of Merck.
Cost of Capital parameters: Assumptions: Tax rate of 35%,
market risk premium of 8.5%, 5 year risk free rate of 4% and cost of debt of
3.5 %(since the company’s beginning ratio of net debt to the market value of
net capital is negative 15.9% implying that the company is in a lending
position and the cost of debt should not exceed risk free rate, thus it is
assumed to be 4% which is equal to the 5 year risk free rate). The unlevered
beta is calculated to be 0.60.
Valuation of Merck: Again using the same three methods of
valuation it is found that the stock price of Merck is $57.14 for the end of
December 2007 which is a very close to the then market value of $58 Hence it
can be concluded that the firm has been correctly valued based on our results
and its comparison with market value.
Economic Value added and R & D momentum: Economic
Value-Added Analysis measures the amount of value a company has created for its
shareholders. It determines how much profit a company has produced after it has
covered the cost of its capital. Whereas conventional accounting methods deduct
interest payments on debt, Economic Value-Added Analysis also deducts the cost
of equity— what shareholders would have earned in price appreciation and
dividends by investing in a portfolio of companies with similar risk profiles.
Economic Value-Added Analysis thus offers a truer picture of the return a
company delivers to its shareholders and provides a framework to assess options
for increasing it. By making the cost of capital visible, Economic Value-Added
Analysis helps companies identify whether they need to operate more
efficiently, to focus investment on projects that are in the best interests of
shareholders and to work to dispose of or reduce investment in activities that
generates low returns.
The basic formula is:
EVA = (ROC – COC) * C = NOPAT – COC*C,Where ROC = return on
capital employed,COC: Weighted average cost of capital,NOPAT: Net Operating
Profit after Tax,C: Capital employed.
The result of the EVA analysis for Merck has been summarized
in Exhibit -2 . The results depicts that the company reported an EVA of $3.584
million in 2005 and the EVA fell to $.862 million in 2007. Even though the EVA
declined in 2007 it cannot be attributed to companies lack in operating
efficiency because during 2007 the company did incur a loss of $4850 M as aresult US Vioxx settlement agrrement charge.
We assume it to be e onetime expense. When EVA is recalculated taking into
account $4850 M in EBIT, the EVA comes out to be $4014.15M. The positive and
growing EVA of the company adds to its intrinsic value. The growth rate of EVA
in one year is about 53.65% which is quite promising for the Market and share
holders.
The result of EVA analysis for Pfizer has been summarized in
Exhibit-1. The result depicts that the company reported an EVA of $3082.67 M in
2005 which declined to $992.13 M in 2007. The decline in EVA in 2007 can be
attributed to asset impairment, write off and exit costs associated with their
drug Exubera of $2.6 B along with costs associated with cost reduction program
which resulted in increase in cost of sales thus decline in EBIT in 2007.
Both Merck and Pfizer
are value creating companies in terms of EVA but analysis shows that these
firms have negative or declining R &D momentum which is not a very healthy
signal for its internal organic growth.
Conclusion:
Based on our analysis of both the companies, we can justify
that both are performing quiet well and based on our forecasting we predict
good growth potentials for both the companies and thus we believe that buying
their stocks would be a profitable investment.
Main Issue
In 2000, Rich Kender, Vice President of Financial Evaluation
and Analysis at Merck & Company was discussing the opportunity of investing
in licensing, manufacturing and marketing of Davanrik, a drug originally developed
to treat depression by LAB Pharmaceuticals. LAB proposed to sell the right of
all the future profit made from the successful launch of Davanrik at the cost
of an initial fee, royalty payments and additional payments as the drug
completed each stage of the approval process. Merck & Company's
organizational goal is to constantly refresh it's company's drug development
portfolio and reach as many customers as possible during the patented time. So
there was not only the potential of financial gain or quantitative aspect of
the offer, but also the qualitative value which will be added by getting better
positioning in the risky pharmaceuticals industry.
Presenting team analysis
The presenting team started out by giving a background about
the industry and the companies. The main issue and financial terms were
explained. However we feel that some of the assumptions such as Merck's
flexibility to back out from building the plant in case of failure were not
clearly mentioned. They failed to explain why Davanrik's market risk was lower
than its stand alone risk. Discounted cash flow method which is the traditional
financial tool for evaluating capital allocation was rejected without
explanation. We can rationalize not using DCF for its inability to capture risk
uncertainty. Passive investments such as stocks and bonds are good candidates
to use DCF on. Once these investments are made investors cannot influence the
cash flow generation. We agree that decision tree can be used to make
preliminary judgment and real option analysis can be used to get more
definitive answer. We think that sensitivity analysis and scenario analysis
could have been useful since all inputs may change over time.
Merck's investment valuation
Decision tree approach: This approach is suitable for projects
that do not have to be funded all at one time. The alternatives, probability of
payoffs are identified using diagrams which are simple to understand and
interpret with brief explanation giving important insights. It identifies
managerial flexibility to reevaluate decisions using new information and then
either invest additional funds or terminate the project.
Results of decision tree:
This analysis shows that the projects NPV as 13.37 million dollar.
Our result is slightly different than the presenting team because of rounding.
But both of our teams had positive NPV which suggest that the project should be
accepted. The presenting team mentioned coefficient of variation as 18.07 for
the expected value which should be the standard deviation. In order to explore
other uncertainty we would recommend using scenario and sensitivity analysis
since variations in the inputs can largely change the successive outputs. In
sensitivity analysis base case situation is developed using the expected values
of the input. "What if" questions are asked to capture NPV value
change with change in unit sales or variable costs. In Scenario analysis
worst-case and best-case scenarios are developed using probability distribution.
We are confident from our research that decision trees combined with scenario
analysis will give us more reliability of our estimate.
Recommendation: Based on the forecast and profitability
suggested by the finance team at Merck and Company the decision tree shows
positive effect of Davanrik in its portfolio. Further investigations should be
done if there are resources since decision tree result may fail if it is not
revised periodically.
Real Option approach: Real option model are based on the assumptions
that projects have underlying uncertainty such as the number of sales, variable
costs or outcome of a research. The presenting team touched on how
opportunities can be compared to managerial options. We would like to add that
Merck's current situation can be analyzed using call option analysis where it
can choose not to proceed with the project if it does not seem viable at any
point. Any start up costs and fees incurred during this process is similar to
the exercise price of a regular option. If the value of this option exceeds the
cost of the option Merck should go ahead with this project.
Options available:
It is important that managers always look for ways to create
options. The followings are the options that are always common and can be evaluated
through real option approach while estimating projects value.
Investment timing options:
Rich Kender should check if delaying the project can offset
the harm that might cause for delaying. This option adds value by giving the
managers more time to analyze the size of the market and viability of the
research. One downside would be the threat of competitor companies developing
similar product and creating market loyalty.
Growth options:
The opportunity of adding new products has been the strategic mission
and competitive advantage of Merck & Company. Even though NPV analysis can
show negative result with the current market condition, some projects add value
to the company by reaching out to new customers.
Abandonment Options:
Real option analysis considers the value of abandoning project
which should be reflected while calculating the NPV.
Flexibility options:
Merck will have the option to alter its operations depending
on the outcome of the project. It can increase capacity or cut down production
depending on events.
Limitations:
Merck is a multinational pharmaceutical company established in
1891. Merck researches, discovers, develops, manufactures and markets numerous
vaccines and medicines through far-reaching programs that help deliver them to
the people who need them.
Although Merck publishes unbiased, not necessarily the same
biases used when preparing research (Bazerman, 2006), health information as a
not-for-profit service, it appears that Merck misused data to delay the
decision to withdrawal Vioxx.
It goes without question that Merck indeed successfully
conducted research that gathered information related to the possible ill
effects Vioxx may introduce. The controversy lays with their data analysis
preparation techniques during the VIGOR (VIOXX Gastrointestinal Outcomes
Research) & APPROVe (Adenomatous Polyp Prevention on VIOXX) studies
(Sekaran, 2006).
The VIGOR study was primarily designed to examine the effects
of Vioxx on side effects such as stomach ulcers and bleeding. The study did
quantifiably show that patients prescribed Vioxx had fewer stomach ulcers and
bleeding than patients on another drug but also revealed that there was a
statistical increase in the number of cardiovascular events and stokes
occurring in Vioxx patients (Kweder, 2004). But this was no great revelation.
In 2001 an FDA advisory committee had to pass a vote to ensure that physicians
were being informed of the VIGOR study findings (Kaiser, 2005).
APPROVe was a 156 week, 2600 person Vioxx vs. multi-centre,
randomized, placebo-controlled double-blind quantitative study that
investigated the side effects of Vioxx (Merck, 2004). APPROVe found that after 18 months of
treatment, patients taking Vioxx had twice the risk of a myocardial infraction
compared to those receiving a placebo. This study is believed to have tipped
the risk benefit equation leading to the September 30th, 2004 global withdrawal
(Emerson, 2004).
Merck policies maybe legal but are they ethical? Merck used
outdated and misleading data to indicate that Vioxx was safer than
alternatives. This prevented the release
of educational data to physicians related to Vioxx's potential health risks so
restructured sales campaigns based upon the information would meet sales goals.
(Kaiser, 2005).
Did Merck hide behind the FDA labeling guidelines with intent
to misuse and restrict data? According to the FDA, Merck only had to release
information related to approved labeling guidelines. Coincidently, new content
and formatting requirements quickly followed the withdrawal of Vioxx. The Drug Information Association in
conjunction with the Office of Medical Policy, the Canter for Drug Evaluation
and Research, and the FDA briefed the newly revised safety requirements and the
adverse reaction definition to demonstrate the necessary adaptations needed to
ensure that there is a need for a better risk communication and management tool
(Behrman, 2006).
The results of these studies did ultimately result with the
voluntary withdrawal of Vioxx but did it does not appear to have happened
rapidly enough not because of the result but due to the ethically questionable
interpretation & use of those results.
The ethical implications of Merck's decision may cost Merck Research Laboratories
as much as $30 billion in product liability claims (CBS, 2005). It has already instigated a revision of
labeling guidelines.
References:
Sekaran, U. (2006). Research methods for business: A skill
building approach (4th ed.).
Hoboken, NJ: John Wiley & Sons.
Bazerman, M. (2006). Judgment in managerial decision making
(6th ed.).
Hoboken, NJ: John Wiley and Sons.
Kaiser Family Foundation. (2005, May 6). Prescription Drugs.
Congressional hearing focuses on Merck's marketing for COX-2
drug Vioxx. Retrieved November 26, 2006, from http://www.kaisernetwork.org/daily_reports/rep_index.cfm?hint=3&DR_ID=29882
Merck and Company, Inc. (2004, September 30). News Release.
Merck Announces Voluntary Worldwide Withdrawal of VIOXX®. Retrieved November
26, 2006, from http://www.vioxx.com/vioxx/documents/english/vioxx_press_release.pdf
Kweder, S. (2004, November 10). U.S. Food and Drug
Administration. Drug Regulation in Controversy: Vioxx. Retrieved December 01,
2006, from
http://www.fda.gov/cder/drug/infopage/vioxx/Vioxx_Kweder_20041110.ppt#375,5,Vioxx
2000
Behrman, R. (2006). Drug Information Association. The new
content and format requirements for prescription drug labeling
Leaner, Cleaner, More Precise. Retrieved December 01, 2006, from
http://www.fda.gov/cder/present/DIA2006/Behrman.pdf
CBS News. (2005, April 13) Business. Merck Asks Judge to
Dismiss Vioxx Trial. Retrieved December 01, 2006, from
http://www.cbsnews.com/stories/2005/04/13/ap/business/mainD89EA10G0.shtml
Emerson Poynter LLP. (2004, November). Vioxx Recall.
Chronology of events leading up Merck's decision to recall Vioxx. Retrieved
December 01, 2006, from http://www.vioxx-fraud.info/events.asp
Merck, being on one of the biggest pharmaceutical companies in
the world today, came from a meek beginning and still encounters many problems
today while trying to maintain a lead amongst its competition. While being
looked at as a research and development driven company, Merck now has to go
beyond R&D to stay competitive in the pharmaceutical industry. Attracting
talent to work for the company has never been a problem for Merck, but the
bigger question was whether or not this talent would be able to keep Merck's
profits at a maximum and keep developing drugs in the pipeline.
Through the late 80's to early 90's, Merck was able to boast
profits and sales through biochemistry drugs that were seen as breakthrough
drugs in this new market. With this sudden boom competitors started to take
notice and emulate Merck's business model. This success also brought up a
number of questions within Merck as a company; mainly how was Merck going to
keep up with its numbers and keep pumping new drugs into the market. By
assessing some strengths, weaknesses, opportunities and threats (SWOT Analysis)
of the firm itself and offering some recommendations of how Merck may be able
to conquer this challenge, you will be able to conclude that the success of
Merck as a company relies heavily on its management and how they adapt the
business model that is already in place to that of the ever-changing
pharmaceutical industry.
Strengths:
Merck has an
effective record and has increased its performance through various features.
Merck has greatly achieved success with its long history of breakthrough drugs,
many of which became known as "blockbuster" drugs. For example,
during WWII, Merck had already developed three key technologies of the period,
antibiotics, vitamins and hormones. Merck created a world class reputation for
itself in revolutionizing pharmaceutical research. Deadly bacterial infections
were being treated. Drugs such as Mevacor for arthrosclerosis and Vioxx for
arthritis were emerging. This success of Merck's novelty drugs not only
reaffirmed Merck's reputation in the market but it also increased sales and
profits to imaginable numbers. The organization garnered in 2001 a total of
$50,691,000,000 in sales and $13,909,000,000 (Exhibit 1) in profits pertaining
to human health management, prescription, animal health and other departments.
A second strength
for the Merck organization is the establishment of the Drug Development Process
for new potential drugs. After the pre-clinical phase and animal study trials,
Merck files an Investigational New Drug application with the Food and Drug
Administration (FDA). Through the FDA system, the potential drug goes to Phase
I where it is given to a small sample of volunteers and at different level of
dosages. Next is Phase II in which the drug is studied in patients for long
durations. Phase II provides preliminary evidence regarding safety and
appropriate doses for larger studies. In Phase III the drug is studies in two
groups, the double-blind test placebo group and the inert substance group. The
group study will look at the risks and benefits and establishes labeling for
the drug. After Phase III, Merck would file for a New Drug Application which is
then reviewed by the FDA. Phase IV can
be used if Managed Care Organizations (MCOs), outside researchers or the FDA
requested for more study and evaluation after the drug is approved and goes into
the market.
A third strength for
Merck is the hiring and appointing of top-notched doctors, researchers, and
scientists in the Merck Research Labs (MRL). In 1985, the organization
appointed Dr. Edward Scolnick as head of MRL who like his predecessor, Dr. Roy
Vagelos, continue to increase MRL profile, access to resources and encouraging
researchers to publish their research in science journals. One top-rated
biologist indicated that the reason he moved from academic to joining Merck
because scientists are valued and first-rate science is done (Gilbert and
Sarkar 4). MRL has also caused the organization to become a leader in patent
filings. Between 1990 & 1999, the number of patents awarded to Merck has
been at least 2,500 (Exhibits 2). The
organization's drug approval rate was recorded by outside scientists at 70%
which is higher than the average industry approval rate of 50% (Gilbert and
Sarkar 4).
Finally, Merck's
drug marketing campaign has led to increased exposure and demand for potential
drugs. In the early 1990s, the FDA allowed "direct to consumer" (DTC)
advertising of prescription drugs in newspapers, television and other forms of
media. This was a devastating blow to Merck during the Zocor debacle but to
reestablish the name Merck, CEO Ray Gilmartin, developed the Product and Cycle
of Time Excellence (PACE) which allowed a better flow of information between
research, marketing and manufacturing. In combinations with PACE David Anstice,
President of U.S. Human Health for Merck, elevated the marketing organization.
He reorganized marketing in the United States into Franchise Business Groups
allowing each group to be responsible for their own P&L for Merck products.
Ray Gilmartin helped as well to strengthen skills inside marketing. Merck began
strengthening marketing skills and focusing on customer and brand marketing
instead of industrial marketing. For example, Gilmartin, with assistance from
the marketing firm Monitor Consulting, developed a marketing staff trained in
data-driven methodologies and analytical approaches such as in market buyer
segmentation (Gilbert and Sarkar 10). Web-based software for training was also
instituted in the PACE approach as a curriculum that trained market staff
members to be more professional and responsible.
Weaknesses:
Although Merck
has encountered success, the organization has confronted weaknesses and
disappointments.
One weakness that
Merck has confronted is the duration of the drug development, the value of the
drug being evaluated and the length of the FDA application for drug approval.
For example, of the 5,000 molecules that are discovered, only couple of hundred
are investigated, only one enters into the market and only a third becomes a
marketable success (Gilbert and Sarkar 3). A drug development time may take on average
over 15 years and expenditure R & D total costs of about $880 million
(Gilbert and Sarkar 2) (Exhibit 3). The length for and FDA application is at
least 100,000 pages, which details the potential drug's usage, production,
formula and labeling.
Another weakness with Merck is that too much
power is given to scientists in decision-making of candidate drugs. The MRL was somewhat the main decision-makers
in organizing the drug development process including final say on whether Phase
V or post-evaluation drug studies could be used. MRL, at one time, did not show
a lot of emphasis on Phase V and wanted to move on after Phase III. Figures
like Per Wold-Olsen, President of Human Health Europe, had to fight to get
approval and funding for Phase V research.
The third
weakness is the inadequacies and lack of communication between marketing and
research. For instance, Zocor, a drug for reducing cholesterol, went through a
dramatic saga that ended up becoming a fiasco for Merck. Their was a conflict between
outside Scandinavian doctors and the MRL to run a Phase V study on Zorcor's
effect's on the mortality and morbidity of patients with coronary heart disease
(Gilbert and Sarkar 7). Per Wold-Olsen,
who was head of marketing with Merck, fought and got the post-marketing study
approved which was called the Zocor 4S study or the Scandinavian Simvastatin
Survival Study. Although the study showed that the drug lowered mortality and
morbidity, Pfizer was able to take the cholesterol market when along with Warner-Lambert
came out with Lipitor. Lipitor was twice as effective with dosage use being
half than Zocar. Pfizer's drug had more success in reducing cholesterol and
decreasing triglycerides. Lipitor's success caused Pfizer to increase its sales
force from 2,800 to 4,200 representatives. Pfizer spent 50% more on promotions
or DTC marketing strategies than Merck. Pfizer also had 28% of new
prescriptions than Zocar's 27% (Gilbert and Sarkar 8). The sales received from
Lipitor, enabled Pfizer to buy Warner-Lambert and Lipitor for $116 billion in
2000. Merck failed to use marketing and advertising when necessary Zocar.
Merck's marketing and research needed to realize that the making of the drug is
not only the most important part in increasing sales, but it also included a
strong advertising campaign that will satisfy the needs of the customers.
Opportunities:
Merck has looked
at various opportunities that can help the organization in the long run.
One opportunity
that Merck has initiated was combining functional departments with a core
cross-functional structure that focused on strategies and implementation
(Gilbert and Sarkar 11). For instance, Ray Gilmartin established the Worldwide
Business Strategy Teams (WBST) in 1995. The WBST, which consisted of 12 or 15
members from the US Human Health, marketing and MRL's internal group, focused
on managing, improving efforts and coordinating therapeutic franchises
worldwide. Cross-functional groups can promote resources for category drugs,
decide if marketable drug be evaluated in Phase V studies, look at possible
impact sales and push for initiatives. An example would be the WBST's
initiative push and study to review Prosacar, a sideline drug that would
decreased an enlarged prostate which was later approved and experienced a
15-20% growth in the early 1990s. If cross-functional groups are designed and
perform correctly, then they will be taken serious from larger organizations
such as the MRL. Also, these strategic groups are basically a team of mix participants
who are looking to use critical thinking and solve issues in Merck. The
formation of cross-functional group will improve Merck's productivity and
sales.
Another
opportunity that Merck has enacted was its' commitment to using the Phase V approach.
By using Phase V, the organization could conduct post-studies on market drugs.
If the drug shows that it is effective such as a decrease in morality or
morbidity to a large representative of patients at a long period of time, then
the drug is seen as a success. If the drug is found to be ineffective, then the
approach could be a valuable detector to either remove or limit the supply and
improve on the drug. An example on the success of Phase V was the study
conducted on the drug Cozaar, used to fight high-blood pressure, by the
Losartan Intervention For Endpoint Reduction (LIFE). The study, which evaluated 9,200 patient's
between1995 and 1997, showed it reduced cardiovascular morbidity and prevented
strokes and diabetes in patients (Gilbert and Sarkar 12). Using the Phase V
approach can help Merck determine which drugs will be safe and successful.
The final
opportunity that can be beneficial to Merck is the increase emphasis on
external relationships and broadening new drug fields with other organizations.
Acquiring or collaborating with outside partners can increase drug discoveries,
joint ventures and provide better technology. The competition is fierce and
Merck needs to align with other external organizations to establish and market
new drugs first. Merck has entered the generic drug business developing a line
of products and managing cared formularities. Some of Merck's acquisitions
included Medco Attainment Services, the largest pharmaceutical benefit manager,
in 1993. Merck collaborated with the Worldwide Licensing Group in 2000. Ray
Gilmartin then integrated the group within MRL and appointed Dr. Ben Shapiro, a
senior MRL employee, as head. In 2001, Merck once again acquired Rosetta
Inpharmatics, a leading gene expression and biological analysis organization
for $620 million dollars. This opportunity is a must for Merck because other
competitors will look at ways to increase their performance and become the top
pharmaceutical company in the world.
Threats:
Merck has
encountered threats from outside sources that have hurt the organization
financially.
One external
threat that Merck has encountered is from competing pharmaceutical companies
such as Pfizer. New technologies and law made it easier for companies to market
drugs. For instance, in 1984 the Hatch-Waxman act was passed to make it easier
for generic drugs from companies to enter the market. Also, with the FDA
allowing the direct to consumer advertising of prescription drugs, long
developed and product exclusivity periods decreased. Newly developed drugs were
put in the market within a matter of months and companies focused more on
marketing and advertising their drugs. Pfizer took advantage of DTC marketing,
especially in the 1990s when it introduce Zoloft, an antidepressant, in 1992
and Viagra, an erectile drug, in 1998. Both drugs became a huge success for
Pfizer as the company garnered more than a billion dollar in annual sales. Smaller companies collaborated or merged with
Merck's competitors to enhance technology, drug discovery and development.
Pharmaceutical companies actually doubled their sales force between 1995 and
2001 to 80,000 sales rep.
Another threat
that Merck must deal with is from Manage Care Organizations (MCOs) such as
Health Maintenance Organization (HMOs).
In the early 1990s, the MCOs began taking control and restricting the
type, prices and number of drugs on their formularies or approved list (Gilbert
and Sarkar 5). MCOs could demand or compel companies to conduct studies on
marketable drugs. The MCOs presence and control on pharmaceutical companies led
to slow sales and growth. This also led to a 35% decline in drug company
valuations in the early 1990s.
Recommendations:
By exposing the
strengths and weaknesses of Merck as a company, we were able to come up with
some recommendations as to how Merck could improve itself from the company's
standpoint. One area Merck might want to look at is its relationship with the
generic drug makers of the world. By forming a relationship with a generic drug
maker, which have hurt Merck's sales by creating similar drugs at a cheaper
price, Merck would be able to receive some sort of payment from them. In order
to do so Merck would first develop the drug, then before bringing it to market,
approach a few generic drug makers about the drug and from there enter into an
agreement for them to distribute a generic version with Merck receiving some of
the royalties. This would benefit both the profitability of Merck as well as
create new business relationships. Furthermore we would also like to see Merck
reevaluate its business model. The model it has in place has proven to be
successful and there have been changes along the way that have proven to be
successful, but by reevaluating it from the bottom up, there are changes that
could be made to make it more efficient. For the subgroups that Gilmartin
formed to add responsibilities to the WBST could be revised. Members and even
the head of WBST, see this area as non-influential because of the lack of
decision making they have within Merck. If Gilmartin were to add a decision
making aspect to this group, they may be able to be more influential within the
company. Top management seems to have all the say within Merck and rightfully
so, but why then waste other workers time and increase their responsibilities
if in the long run they have no say. Management needs to address that issue and
come up with a solution to be more efficient and effective. The final
recommendation we have is to shift focus from its core objective which is
research and development to areas that have not been exposed enough, like
marketing and distribution. It is easy for Merck to stay research driven
because that is what the company was founded on, but now that they have all
those parts in place they should look to market their products better and form
distribution relationships that will get their drugs to the consumer most
effectively. By doing so they will develop internally as a company as well as
experience growth is sales.
Conclusion:
Merck knew from its inception that it would
have no problem keeping up with its competitors because its business model was
research driven with some of the most intelligent scientists in the world. But
what they did not realize is that overtime, even having the most gifted people
in the world working for you, you are going to run into problems in other areas
along the way. Such issues like generic drugs, not getting drugs to market fast
enough, internal conflicts within Merck, and marketing problems all were issues
that Merck had to face through the years. Each one of these issues was a hurdle
that management did not anticipate and thus had to adapt to along the way. The
marketing issue was one of the most important aspects in the industry that
Merck had to adjust to in order to remain at the top of its industry. Although
they did eventually notice that to be successful they had to bring in a
experienced marketing team, one can only think of how efficient they might have
been if during the years where drug sales were soaring, how a highly effective
marketing team would have increased sales even more. What Ray Gilmartin did
through the years that benefited all areas of Merck was create these
subcommittees or teams to handle certain aspects of Merck's business. In doing
so each area was able to focus on a company specific area and then make
suggestions to management on how to correct or enhance that area. By delegating
these responsibilities Gilmartin was able to have other people be influential
in Merck's business decisions. Merck as a company still remains amongst that
top in its industry, but has to realize that in the future there are going to
be problems along the way and the way they encounter and overcome these
problems will define how successful they will be in the coming years.
The Pharmaceutical Industry: Key success factors High profit after launching the
product: Before a pharmaceutical
company establishes a new product it takes them a lot time and work. The whole
project, from the beginning until the end, where the medicine can be launched
can last about 12 years. But once the drug is on marked the producing company
has very high margins. On average, a Blockbuster drug is for about eight years
on the marked and each year it has revenues in the range of one billion US$.
That means, that the producing company has with one Blockbuster drug in eight
years about eight billion US$. High
demand: There is not only a demand for
all kind of drugs, there is a strong need for some of them. Another very important reason is the fact,
that in some countries, the healthy system is passed into private hands. That
turns the medical health care to a luxury good. People with less money, stay in
the normal public insurance system. Those who have a higher income can change
to the private health care system. If you are in this private system, doctors
prescribe very expensive drugs and provide you with a better service, because
they make more money with it. (Example from Germany) Demographic reasons: Strict legalizations Before you bring a drug on the marked, it
has to be legal approved by government organizations. But before the drugs can
be approved companies have to start developing. That takes them a lot time and
over all a high amount of money before they know, that there product will be
really approved. The research and development costs in this industry are very
high. The fact that companies have to invest such a high amount of money is a
big risk for them. Those companies that
have already established some successful drugs have advantages against smaller
companies. You need money and time, which smaller and new companies probably
not always have. So once you are an established and successful company in this
industry, you have an advantage against new companies that want to enter the
marked. This is a key success factor for the existing companies. High marked entry Important to have a brand for the
developed product This is not so
important in the beginning of your process, but when your drug gets on the
market, a good marketing and a strong brand could be a key success factor for
your product. For example the drug “ASPERIN”, which everybody knows, shows us
how important a brand could be. I believe that there are also other products on
the marked that are as good as “ASPERIN” and probably cheaper. But if you have
a headache you would also buy “ASPERIN” without checking the price and see if
there are also cheaper products on the marked. This example shows us, how important
a brand and a good marketing could be for some products. Innovative Industry The pharmaceutical industry is very
innovative. Companies are researching for new drugs and technologies. In the
future we probably will have technologies from the genetic engineering and from
the nanotechnologies. People will demand these new products, if it helps them
to stay younger or the get better. There
will also be new delivery technologies for drugs, so that you can for example
buy food and they implement the drug you need into it. Products stay only for 8 years on the
marked Also due to the technological
process, a blockbuster drug stays on average for about 8 years on the marked.
That means that there is always a circulation of new products and companies
launch new products every eight years.
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