Informational Hyperarchies in Business
In the modern technological world information does not flow in
a linear fashion and neither should management.
While there is a place for some hierarchy, you have to have a leader,
the formalized strict reporting structures is often a hindrance to innovation
and success.
Integration on a global scale is crucial for international
business and innovation. Organizing
information flows on a hierarchical basis works against integration of all
information (Daniels, et al, 2009). The
modern sharing of information via social net works like Facebook, LinkedIn,
Twitter, etc. show that volumes of information can be distributed over a wide
area and filtered by those who find the need to know. I personally would much rather have too much
information sent to me and have to filter some out than find myself missing
critical data that could have helped me.
One of the downsides to a hierarchy is that information is
secular. Divisions may not share with
others and work at counterproductive goals (Daniels, eat al, 2009). In addition, employee goal management may pit
multiple groups against one another with conflicting goals for growth, profit,
sales or efficiency. In some cases,
these segregated hierarchies can lead to legal issues like in the case of Enron
(Petra, 2006). A hyperarchy is more transparent
and allows for more information to be shared, and enables for more transparency
(Daniels, et al, 2009).
Virtual organizations are also becoming more dominant as globalization
occurs, and workers will demand more and more virtual communication methods (Daniels,
et al, 2009). Allowing for reporting of
virtual teams and groups is becoming more important. Many companies have been successful using
this type of approach like Straberry Frog marketing and any open source
development system like Linux or Mozilla (Daniels, et al, 2009).
Corporate governance should allow for horizontal and vertical
information flow. Corporate failures and scandals such as Enron and MCI
WorldCom have highlighted the need to establish good governance systems as an
important issue for all countries (Davies & Schlitzer, 2008). Developing a structure that is more
transparent is one way to help prevent these issues. After the extreme
corporate failures of Enron and MCI WorldCom in 2001, corporate governance
became an important issue throughout the world. Many shareholders had lost
confidence in businesses and corporate governance codes of best practice were
the main means of restoring investor confidence. However, according to the
special requirements of a country, many different corporate governance systems
have evolved (Davies & Schlitzer, 2008).
Overall using a hyperarchy increases transparency and symmetry
of information (Daniels, et al, 2009).
Through transparency, information can flow better and reduce potential
duplication of work, as well as unethical behavior (Davies & Schlitzer,
2008). As we move forward into the 21st
century, more and more global business’s will rely upon hyperarchies for
information flow.
REFERENCES
Daniels, J. D., Radebaugh, L.
H., & Sullivan, D. P. (2009). International Business (12 ed.). (S. Yagan,
Ed.) Upper Saddle River, NJ: Pearson Education, Inc.
Davies, M.N., & Schlitzer, B.W. (2008). The
Impracticality of an international “one size fits all” corporate governance
code of best practice. Managerial Auditing Journal, 23(6),
532-544.
Kidger, P. . (2002). Management structure in
multinational enterprises. Employee Relations, 24(1), 69-85.
Petra, S. . (2006). Corporate governance reforms: fact
or fiction?. Corporate Governance, 6(2), 107-115.
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